Privacy Policy

This Privacy Policy provides information on how Mercadearte Global LLC. (hereinafter “Mercadearte”) collects, maintains, uses, and processes personal information provided by users when they access, browse, or use the functionalities on our website accessible from the URL https://mercadearteagency.com (hereinafter “Website”).

Collection, Maintenance, Use, and Processing: Acceptance of this Privacy Policy means that users authorize “Mercadearte” to carry out certain activities involving the processing of personal information for the purposes mentioned below:

1. A) Contact: The user can contact “Mercadearte” through the form provided on the “Website”. In this regard, the user may provide personal information such as their full name, phone number, email address, country of residence, and the reason for contacting “Mercadearte”; Mercadearte will collect, use, and process this information solely to handle the query and contact the user. Additionally, “Mercadearte” may maintain an internal database containing this information, which has been accepted by the user when submitting the respective query.
2. B) Newsletter: The user may, if they wish, provide their personal information to receive updates on digital marketing topics, news, and offers through a Newsletter section displayed on the homepage of the website. The basis for processing this personal information is the consent given by the user when subscribing to the Newsletter mentioned in this section. The retention period for this information will be the time the user remains subscribed to our system for the Newsletter. The user can unsubscribe from the Newsletter at any time by sending an email to hola@mercadearteagency.com.
3. C) Cookies: The “Website” uses technology to implement files known as cookies on the device used to access and browse the “Website”. Cookies can be blocked or disabled at any time through the browser’s configuration options and are used to improve your browsing experience on our website, analyze user browsing, and offer personalized content. The basis for processing this information is the consent given by the user to “Mercadearte”.

Release of Liability: The user agrees to provide personal information of which they are the owner, and will not provide personal information of a third party. In this regard, by providing such personal information, the user releases “Mercadearte” from any liability in the event of any claim received from a third party and authorizes “Mercadearte” to provide the received personal information if the third party proves to be the legitimate owner of such personal information.

Sensitive Personal Information: Sensitive personal information is information that may reveal racial or ethnic origin, health status, genetic information, religious beliefs, union affiliations, political opinions, and sexual preferences of the user. At no time will the user provide sensitive personal information to “Mercadearte”.

Financial Information: Financial information includes banking information, debit or credit card information, financial asset information, and, in general, any type of personal information related to the user’s financial domain. At no time will the user provide financial information to “Mercadearte”, but rather to Stripe as the designated payment platform.

Exercise of Rights: The user can revoke the consent given to “Mercadearte” for the processing of their personal information at any time by sending a request to the email address “hola@mercadearteagency.com” with the subject “personal information consent”. This communication must be sent exclusively from the email address provided to “Mercadearte”. The request will be addressed by our respective team within a maximum of 48 business hours.

Modification of the Privacy Policy: “Mercadearte” reserves the right to modify its Privacy Policy at any time; however, such modification will be notified to users who have provided personal information to “Mercadearte” and are in its database at the time of making such modification.

Language Applicable to This Privacy Policy: The language applicable to this Privacy Policy is Spanish. Any version of it in a different language is provided for the user’s convenience and to facilitate their understanding. Nevertheless, this Privacy Policy will always be governed by its Spanish version. In case of contradiction between the Privacy Policy in any language and its Spanish version, the Spanish version will prevail.